Key Account Support Internship

🌍 Uniplaces: Building a Trusted Global Brand for Students

At Uniplaces, we’re on a mission to empower student mobility by making it easier to find accommodation. Backed by top-tier investors like Atomico, Octopus Investments, Shilling Capital Partners, and Caixa Capital, we’re solving real-life challenges to help students worldwide — faster and better.

We are an internationally-minded company with a talented team and global ambitions. Our decisions are driven by our core values - Passion, Impact, Trust, and Team Spirit - which we strive to create an environment where everyone feels accountable and empowered to achiever their full potential.

About the Operations Team 🚀

Every day, students from 175 nationalities book over 5000 nights across 33 cities on uniplaces.com.

Our diverse team, representing 14 nationalities and speaking 6 languages, is dedicated to improving the student and landlord experience. We aim to make finding a room as easy as booking a flight.

Join Us as a Key Account Support Intern! 👩‍💻

🎯 In this role, you will be responsible for being of top of property conditions by maintaining direct contact with the account managers that manage our biggest landlords across the world, mainly in Europe. Having a close and professional relationship with them is what helps us achieve our goals.

🏠 Additionally, you’ll help enhance property listings by adding new offers, completing missing details, and ensuring rental conditions are always up to date. Your attention to detail will help create high-quality listings that attract tenants.

🤝 You will act as the bridge between landlords and account managers needs and all teams related to our Operations Department (such as Bookings, Customer Experience, Onboarding, etc), apart from supporting some tasks and needs from our landlords with other teams like Product or Marketing.

You’ll maintain seamless operations, optimize listings, and help landlords maximize their rental opportunities with Uniplaces!

🌟 What makes the ideal candidate?

• Language Skills: Fluency in English (spoken and written) is essential. Fluency in Portuguese or Spanish is a plus.

• Strong Communication Skills: Being attentive to landlord and account manager concerns and feedback, making them feel heard and valued specially when communicating to landlords.

• Organisational Skills: Efficient task management and time organisation.

• Relationship Management: Ensuring landlords feel supported, valued, and cared for, leading to long-term partnerships.

• International Mindset: You thrive in a multicultural team environment, collaborating with colleagues from 16+ nationalities. Adapting to different cultures and perspective comes naturally to you.

🥇 Why You’ll Love This Job:

• Learning Experience: Receive intensive training and valuable insights from senior team members to fuel your professional development.

• Global Impact: Interact with people from all over the world and help students navigate one of the most important steps in their lives.

• People-Driven Culture: We prioritise personal development, training, and helping you unlock your full potential.

• World-Class Team: Access to a pool of talent that is hard to find. Your stakeholders and peers will come from world-class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models.

📌 Important Details

• This is a remote-based role in Portugal.

• Internship contract with a duration of 6 months.

• Includes an internship grant + meal allowance.

• Access to a co-working office in Lisbon, Monday to Friday.

• Requires availability of 40H per week.

If you’re looking for a unique experience in a multicultural and international environment, with the opportunity to grow in your career and make a meaningful impact on the business, along with a supportive team that values your skills and offers pathways for development, then apply to become a Key Account Support today!

📩 Ready to Join Us? If this sounds like the opportunity for you, we’d love to hear from you! Apply and let us know why you’re the perfect fit for this role.

📄 Please submit your CV in English.